Help center
FAQ & Support
Common questions about our packaging materials, closures, and capping equipment — plus downloads and a direct line to our team.
Frequently asked questions
What are the minimum order requirements (MOQs)?
Minimum order quantities vary by product, material, and decoration. Tell us what you're packing and we'll confirm the MOQ for your specific closure or container.
Contact usCan I customize artwork for any type of metal or plastic closure?
Most metal and plastic closures can be custom-decorated with your artwork — from printed logos to full-color designs. Send us your design and product details and we'll walk you through the options.
Contact usWhat is the lead time on a 40FCL of standard metal twist-off closures?
Lead times depend on quantity, decoration, and current production schedules. Contact us with your volume and we'll give you a current estimate.
Contact usDo you offer equipment servicing and spare parts on capping machines?
Yes. We supply wear, change, and replacement parts, and can schedule the inspection and maintenance of your capping machinery to keep it sealing reliably.
Contact usCan you ship to Canada or Mexico?
Yes — we supply customers throughout the Americas. Contact us and we'll confirm shipping details to your location.
Contact usHow do I contact Bannex International?
Reach us through our contact page, or call our Surprise, AZ office at 623-215-4288. We respond within 24 hours.
Contact usDisclaimer. These questions and answers are provided for general information only, may not be accurate in every circumstance, and are not intended to be legally binding on Bannex International in any particular case. For your specific situation, please contact us.